# Password & Login

### I've lost my password, what should I do?

![](/files/-McF1EkiVp568INf68P4)

Please click the option "Recover my Password" on the Login screen on the Synergy of Serra website and follow the instructions.

Please have the 12-word secret seed phrase of your Synergy of Serra account ready. You will need it during the process.

If you are having trouble you can get in touch with a member of the team via the [Discord](https://discord.gg/e86crNyuyd)'s #support-n-bugs channel.

### Will there be 2-factor authentication for Synergy of Serra?

The team are aware of how important security is to people and 2fa solutions are a common request in the [Discord](https://discord.gg/e86crNyuyd), there is a plan to integrate 2fa into the website, however, the team are concentrating on other parts of the project as a priority at the moment.


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